Hiring!

Location: Stoke-on-Trent and London
Time Commitment: 20 hours/week
Expenses Covered | Volunteer Role Only 

Warm Hearts Community Support is a registered UK charity empowering individuals through poverty relief, digital upskilling, and mental health initiatives. We are growing rapidly and seeking passionate volunteers to join our mission.

The Charity Outreach Worker will support Community Care Personnel's grassroots programmes by delivering hands-on assistance to vulnerable individuals. This includes supporting community sessions, liaising with partners, and contributing to ongoing outreach initiatives aimed at improving digital access, emotional wellbeing, and inclusion.

• Assist in the coordination and delivery of community outreach programmes.
• Support digital inclusion and employability sessions by helping learners and facilitating activities.
• Work with beneficiaries one-on-one to identify barriers and provide practical support or referrals.
• Engage with local partners to maintain strong relationships and community presence.
• Record and report participation metrics to aid monitoring and impact assessment.
• Participate in planning meetings with the internal team and partners (such as CCP).
• Promote safeguarding, inclusion, and dignity for all participants.
• Attend training and supervision sessions regularly.

Skills & Qualities Needed:

• Strong interpersonal and communication skills.
• Patience, empathy, and cultural sensitivity.
• Passion for community work and social impact.
• Willingness to learn and adapt in a dynamic environment.
• Basic digital literacy; ability to support others with IT tasks is an advantage.

Support Provided:

• Reimbursement for local travel and lunch.
• Supervision and ongoing training opportunities.
• A chance to meaningfully contribute to life-changing initiatives.

Note: This is an unpaid voluntary role. Reasonable expenses (e.g., travel, meals during events) will be reimbursed.

To apply: Send a short cover email and CV to contact@warmheartscommunitysupport.com. 

Applications will be reviewed on a rolling basis.  (Sponsorship Eligible)  

Location: London – Barking (CCP Office Premises)
Time Commitment: Wednesdays, 1PM – 3PM (starting 28 April 2025, 5-month programme).
Travel & Lunch Expenses Covered | Volunteer Role 

Warm Hearts Community Support is delivering a free IT & Employability Skills Training Programme in partnership with Community Care Personnel (CCP). We are looking for a compassionate and enthusiastic Volunteer Learning Support Lead to assist in delivering weekly training sessions and supporting participants’ learning journeys.

• Support the delivery of training sessions on basic IT, digital tools, and workplace skills.
• Help track participant engagement through Talent LMS (training provided).
• Motivate and support learners through in-person coaching.
• Assist in planning and improving weekly learning content.
• Promote inclusion and a safe learning environment.
   

• Friendly, patient, and passionate about helping people grow.
• Confident in basic digital skills (Word, email, internet, file storage).
• Reliable and committed to attending weekly sessions.
• Previous teaching or mentoring experience is a plus.
• BSc. degree holder.
   

Note: This is a voluntary role. Travel and lunch expenses will be reimbursed.

To apply: Please email a short cover note and CV to contact@warmheartscommunitysupport.com.

We welcome all backgrounds—diversity is our strength! (Sponsorship Eligible)